IT Business Analyst
About the Role
We are looking for someone to contribute and drive the implementation and maintenance of enterprise wide business systems. The position has responsibility of instructing, directing and checking the work of other business systems analysts in addition to planning and managing both small and large projects to assure goals and objectives are met within an arranged time frame.
Conducts strategic planning activities including communication of organisation unit strategy with IT staff. Negotiates with business to prioritise requests that support business objectives and drives business assessment of project cost/benefits. Works with Portfolio Management to manage project prioritisation and provides input for business assessment of project cost/benefit analysis. Develops technology plans aligned with business and IT strategies and proposes changes to systems & service portfolio.
Business development activity including development of project proposals for business, coordinating technology spending, identifying opportunities to leverage technology and identify business sponsors for technology.
Develops and maintains relationship with industry leaders, communicates business requirements to IT, develops, negotiates and manages business unit expectations of technology services, solutions, deliverables, budgets, and timelines, and ensures that project deliverables and IT services meet specified business priorities. Proposes changes to service level agreements commitments and directs resolution between business and IT Service requirements.
Manages meetings with business leadership to identify and validate system requirements and processes and works with business to build business plan including ROI and benefit/cost analysis.
Leads change management initiatives, validating recommended changes and documentation and communication/marketing plan. Reviews and provides input on training documentation and develops process to measure success of changes.
Tracks industry by evaluating media, technology trends and vendor strategies. Identifies technology opportunities to help with business issues. Provides input to IT management on technology standards and operations. Prepares reports and white papers on emerging technologies for discussion with business.
Skills and Qualifications
This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.