• Claims Service Advisor (Part Time)

    Requisition ID 2450167
    Job Family GB-Glasgow
  • Posting Description

    We’re hiring!


    Aon are currently recruiting a Claims Service Adviser to join our National Corporate Claims team based in Glasgow. This is an exciting chance to work with a highly knowledgeable team, managing a portfolio of UK claims, with opportunities to gain experience in all commercial claims areas.


    Please note this opportunity is for a part-time member of the team (24 hours per week) on a 1 year fixed term contract.


    About the role


    As a Claims Service Adviser your key responsibilities will include:


    • Managing a diverse portfolio of liability, motor, public liability, property and latent claims
    • Dealing with cases in line with FCA guidelines; relevant pre-action protocols and managing cases within Claims Portal.
    • Establishing relevant coverages and handling within delegated authority end-to-end.
    • Providing expert advice, technical analysis and litigation support to clients to facilitate the settlement of claims.
    • Liaising with a variety of stakeholders and establishing and maintaining key client contacts.
    • Establishing and maintaining electronic claim files; process claims information and co-ordinate internal claims-related activities.
    • Maintaining and reviewing appropriate claims reserves.
    • Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and in compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.


    About you


    Your skills and qualifications will ideally include:


    • Previous experience in handling claims across multiple business lines.
    • Law firm (or equivalent) training, or Liability and other claims experience gained within a major Company / Insurer / Syndicate background / Broker.
    • Excellent communication and presentation skills.
    • Ability to work in a demanding environment, displaying flexibility and adaptability yet able to work in a structured manner.
    • Excellent negotiation skills.
    • Relevant technical insurance knowledge.
    • Knowledge of the necessity of compliance with FCA regulatory and business procedures, and the ability to adhere to processes.
    • Experience with Microsoft Excel.


    Salary and benefits


    This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday pro rata for this role. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday.  We also offer tremendous potential with a growing worldwide organisation.


    Our colleague experience


    Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.


    We’re happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we’re happy to discuss options with you upon application


     About Aon


    Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.


    Aon is an equal opportunities employer.  Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.



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