• Claims Specialist

    Requisition ID 2452560
    Job Family GB-SRY-Redhill
  • Posting Description

    We’re Hiring!


    Aon are currently recruiting a Claims Specialist to join our team in Redhill. The Claims Specialist will be primarily responsible for supporting the Claims Director, Claims Manager and Senior Claims Technicians in all aspects of claims handling for Accident and Health, although prior experience within these classes is not required.  

    This position is part of Aon Underwriting Managers (AUM) which undertakes underwriting and claims handling services on behalf of insurers and delivers expertise in commercial insurance products across Accident and Health, Property and Casualty, Financial Lines and Marine sectors. They have an in-depth understanding of the diverse range of solutions that Aon offers and our insurance products are specially designed and unique to Aon.


    About the Role


     Your impact as a Claims Specialist:


    • Analyse and evaluate new and existing claims in line with required SLA’s.
    • Respond promptly to enquiries from clients, brokers and service providers by telephone, in writing and in person.
    • Accurately assess and maintain appropriate reserves on claims.
    • Comply with claims systems and procedures.
    • Follow claims settlement procedures in accordance with established guidelines and authorise settlements within claims handling authority.
    • Update and maintain accurate information and data throughout the life cycle of the claim.
    • To represent AUM Claims in meetings with underwriters, insurers and clients as may be required.
    • Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.


    About You


    Essential skills and experience:


    • An experienced and knowledgeable claims technician.
    • Competent in Microsoft Office including Excel and Word.
    • Excellent communication and organisational skills.
    • A sound negotiator who is reliable and enthusiastic.

    Desirable skills and experience:


    • ACII or part qualified.
    • Experience with Accident and Health claims handling.


    Salary & Benefits 


    This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.  We also offer tremendous potential with a growing worldwide organisation.


    Our Colleague Experience


    Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.


    We’re happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we’re happy to discuss options with you upon application.


    About Aon


    Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.


    Aon is an equal opportunities employer.  Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.




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