• Deputy CBO - Global Broking Centre

    Requisition ID 2448412
    Job Family GB-London
  • Posting Description

    2448412 - Deputy CBO (Global Broking Centre), (London, UK)


    We’re hiring!


    Aon are currently recruiting a Deputy Chief Broking Officer / Portfolio Solutions Director to join our team in London. 


    The Deputy Chief Broking Officer will be primarily responsible for contributing, developing and delivering the Aon Broking Strategy across the GBC.  Working with the GBC leadership team, AUM and Aon network offices to identify and develop SPS opportunities and ensure a robust and compliant process is implemented and applied to their development, execution and management and working closely with the CEO and CBO of GBC in a key leadership role in delivery of Aon Broking Strategy.     


    The successful individual will also have line management responsibility for the Portfolio Solutions Team (Delegated Underwriting Authority management team / Head of Programmes and Facilities).                


    About Aon


    Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.


    Aon is an equal opportunities employer.  Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.


    Global Broking Centre - London


    The Global Broking Centre in London is an integral part of Aon’s global broking strategy. The GBC provides colleagues from across the Aon network with access to specialist brokers and client managers, dedicated client solutions and thought leadership, and significant global insurance capacity.


    The GBC works with network colleagues to deliver market-leading solutions to Aon clients, creating a competitive advantage in our placement strategies worldwide.


    About the Role


    Your impact as Deputy Chief Broking Officer:


    Aon Broking Data & Analytics

    Working with Aon Inpoint and GBC Operations and IT to develop industry leading analytics in support on Aon SPS Broking and GBC strategies.

    At all times have a highly developed and detailed understanding of the entire GBC portfolio and what is in scope for facilities (including ACT).


    To include:

    • Client numbers, segmented by size, product, industry, class of business etc.
    • Key exposure analysis
    • Attachment and limit profiles
    • Market trading volumes by slip count and by order premium, profitability with markets, leaders/followers
    • Portfolio Profitability - both current and projected working with GBC Actuarial Resources to understand and be able to discuss projections to ultimate with participating carriers plus certain key technical pricing points – for example Nat Cat
    • Order profile across book
    • Contribution and impact of key classes of business to the overall profitability and make-up of the portfolio
    • Develop a detailed understanding of a rate movement view across all product lines for renewal business in 2016. Ensure seamless transition of rate monitoring from an ACT perspective to AUM in 2017.

    Structured Portfolio Solutions

    Create and implement an ambitious growth plan on the deployment of SPS and ensure that it is effectively deployed in both the GBC and Aon’s network offices. 

    Work with Business Unit Leaders to set specific priorities and actions to deliver the annual SPS targets of the GBC. 

    Monitor and manage all Aon Broking targets set through the relevant tracking tools, reviewing monthly performance to deliver agreed targets

    Oversee service delivery to Network MGA operations and Network offices reliant upon GBC ability to place and service SPS on their behalf.

    Understand broader SPS strategy and work to broaden,  improve and modify to ensure relevance to clients

    Provide oversight and control of client facing ACT activity as well as supporting AUM on structural changes to ACT and/or other London based SPS


    Broking Excellence Strategies

    Support the Broking Excellence agenda in the Global Broking Centre, London, and develop an improve Carrier Management capability across all business units in the GBC.

    Contribute to the development and implement the Aon Broking strategy

    In conjunction with the CEO, CCO, CBO and Business Unit Leaders develop and agree broking business plans to deliver increased premium flow and yield growth,

    Build effective working relationships with carriers and other external stakeholders  in support of the Aon Broking and GBC strategies

    Lead role in coordinating and resolving claims disputes with clients and carriers on behalf of GBC


    Aon Broking Analytics

    Effectively use data, analytics and insights to drive change and business results


    Product Development and Innovation

    Incubate new ideas/products with clients and/or carriers, set success criteria for pilot launch and obtain formal compliance/legal sign off prior to full deployment

    Develop data mining skills to identify opportunities to develop new products, win new products and grow profitable revenue streams


    Commission yield management

    As part of Aon broking, develop strategies and actions plans to increase premium flow and yield growth on behalf of the GBC as a whole

    Review and challenge current remuneration to ensure Aon Broking strategies on fees and commission are in place across the GBC


    Leadership and People Management

    At all times act as a role model for Aon United behaviours

    Be and advocate for the GBC

    Demonstrate engaging leader behaviours

    Manage team and direct reports, ensuring that their Goals are aligned with the overall GBC strategy, that their performance is satisfactory and that they are taking the necessary action continually to develop their capability

    Ensure that robust performance management and training and competence processes are in place within the team and that actions are implemented in a timely manner.

    Adhere to and enhance the quality of all performance, reward and talent management cycle activities

    Actively participate in Aon UK Ltd, Diversity & Inclusion and community initiatives 

    Compliance with regulatory requirements and business procedures

    Ensure all FCA regulations and internal compliance requirements are adhered to in a timely manner

    Promote all compliance related requirements throughout the area and identify opportunities for process improvement.

    Ensure all agreed practices and tools are actively and consistently applied.

    Lead by example by ensuring own activity complies with regulatory requirements and business procedures



    Ensure effective two-way communication is in place for all key stakeholders within the GBC and across the network

    Co-ordinate effective and appropriate communication within the CBO team


    Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.


    About you


    Your knowledge and expertise:


    Extensive Experience of working at Executive Board level, influencing and implementing change

    In-depth knowledge and expertise in insurance broking

    Proven track record in programme design and placement 

    Proven track record of driving change and innovation within the insurance industry

    Senior, results oriented, business leader with a proven track record of growth delivery

    Commercial acumen and negotiation skills of the highest order.

    Enthusiastic team player with strong relationship and empathy building skills who is capable of selling reasons for change / plans to a diverse range of internal and external stakeholders.

    Strong track record of leading teams – able to motivate and inspire team to achieve success

    Excellent delegator and manager of professional staff.

    Proven interpersonal skills, capable of dealing with domestic and international clients, business stakeholders and external bodies.

    Excellent problem-solving skills, analytical and numerical skills

    Well developed influencing skills and the ability to achieve success through others

    P&L focused with well developed financial management skills

    Motivation, coaching and development of staff – proven track record in effective people management

    Self disciplined and organised

    Upholds and demonstrates leadership values

    Good networking abilities

    Well-developed knowledge of FCA requirements and standards


    Salary and Benefits


    This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.  We also offer tremendous potential with a growing worldwide organisation.


    Our Colleague Experience


    Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.


    We’re happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we’re happy to discuss options with you upon application


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