Account Handler – Credit Solutions
Aon are currently recruiting an Account Handler to join our team in Leeds. The primary responsibility of the role is to support client managers and directors in servicing large corporate and international trade credit insurance clients.
Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.
About the Role
As an Account Handler- Credit Solutions your main responsibilities will involve:
Under instruction and direction of client manager/client directors, helping with renewal, retention and growth of existing accounts with effective client relationships and ongoing servicing needs
Working on a portfolio of accounts to ensure that relevant information is shared among client team and required actions are taken to meet clients' needs
Acting as a contact within a broking team for a portfolio of clients to ensure client needs and expectations are met
Dealing with Client and Insurer day to day matters arising e.g. chasing/questioning/broking credit limit decisions, following up progress on reported buyers overdue in making payment to client for goods sold and delivered on credit terms.
Assist with preparation for Policy renewal e.g. gather and analyse relative statistical detail, chase potential Insurer for indications of cover, assist in preparation of Renewal Report
Assisting with Claim examination and broking process
Where appropriate liaise with Aon network on Global Client outward/inward business.
Developing and improve the day to day client relationship and client experience; Maintaining and improve client satisfaction, retention, revenue and profitability
Providing advice to clients and colleagues on market developments and share knowledge of market trends to enhance the overall value proposition;
Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.
As an Account Handler your skills and qualifications will ideally include;
Work experience in Credit Management, trade finance, and or international affairs would be of advantage but not essential.
An understanding of, and interest in, the Insurance market
Understanding of the client including risks, strategic and financial drivers would be advantageous
What we’re looking for in you:
Enthusiastic and innovative
Ability to handle significant workflow through efficient time management
Ability to use industry IT systems to efficiently deliver client service
Deliver consistent, positive operational results with the best balance of investment and efficiency Strong interaction skills
Ability to find creative solutions to new problems as they arise
Act with integrity and work in a way that positively impacts our clients, colleagues and communities
Salary and Benefits
This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.