Client Service Advisor – Corporate Risk
Aon are currently recruiting a Client Service Advisor to join our National Corporate team based in Chelmsford The Client Service Advisor will be primarily responsible for providing a high quality, innovative and profitable service in accordance with the client’s needs and the agreed Scope of Service Agreement.
Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.
National provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company, with a presence in no more than 10 overseas territories; they will be looking for a local relationship with their broker, with face to face visits. When working with a client, the National team tends to deal directly at executive level, including CEOs and CFOs.
National clients typically require bespoke insurance programmes and associated risk management and risk transfer services. Besides being the insurance broker, National provides clients with a claims service and advice on risk management.
About the Role
As a Client Service Advisor some of your key responsibilities will involve:
To work with Client Managers to ensure the highest level of service to each assigned Client in line with the agreed SoSA and Client Promise Plan
Comply with regulatory and other standards as directed by line management
Identify improvements in Client risk & insurance programme design
Negotiate renewal terms, Mid Term adjustments and cover extensions
Identify revenue development opportunities on allocated Client accounts and make recommendations to Client Managers
Professionally represent Aon, demonstrating an understanding of Corporate objectives
As a Client Service Advisor your skills and qualifications will ideally include:
Experience, Knowledge & Skills
Salary and Benefits
This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.
Our Colleague Experience
Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.
We’re happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we’re happy to discuss options with you upon application