• Underwriting Administrator

    Requisition ID 2445920
    Job Family GB-SRY-Redhill
  • Posting Description

    Underwriting Administrator  / Technician 


    We’re hiring!


    Aon are currently recruiting an Underwriting Support Technician to join our team in Redhill. Technician will be primarily responsible for providing comprehensive administrative business support to AUM International Underwriting Team.


    AUM undertakes underwriting and claims handling services on behalf of insurers and delivers expertise in specific product ranges or trade sectors. AUM focuses on commercial insurance products across Accident and Health, Property and Casualty, Financial Lines and Marine sectors.   AUM fulfils many of the roles of an insurance company - underwrites (evaluates the risks and exposures of potential clients against the insurance covers), prices (determines the premium that is charged to ensure that risk), issues policies, mid-term adjustments and renewals and on some facilities, manages the claims handling and settlement.

    AUM has an in-depth understanding of the diverse range of solutions that we offer and our insurance products are specially designed and unique to Aon. 


     About Aon


    Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.


    Aon is an equal opportunities employer.  Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.


    About the Role


    As a BSU Technician some of your key responsibilities will involve:


    • Enter underwriting submissions using the AUM Business System within the agreed service levels
    • Prepare underwriting submissions to quote or decline stage within the AUM Business System
    • Prepare, issue and maintain underwriting policy documentation, including endorsements
    • Deal with general non-technical underwriting enquiries from brokers
    • Capture the progress of a piece of work through its lifecycle
    • Create/obtain claims experience for underwriters and Aon broking
    • Enter all new claims using the AUM Business system within agreed service levels
    • Acknowledge receipt of the new claim immediately after entry
    • Create the file with the appropriate claim number and new claims correspondence
    • Enter claim payments using the AUM Business System within agreed service levels
    • Prepare & send claim payment Cheque Request reports and correspondence letters to the Finance Department on the day of entry
    • To complete reserve amendments using the AUM Business System within agreed service levels
    • To complete file closures using the AUM Business System
    • To assist with the general claims telephone calls on behalf of the claims department in the absence of the claims staff
    • Complete claims file archiving and retrieval of archive files and ensure the archiving records are kept up to date
    • Create, maintain and archive underwriting & claims files
    • Other duties relevant to the underwriting and claim team’s activities as required
    • Complete filing daily
    • Ensure files required for carrier or internal audit are available
    • Other general administrative tasks as required


    About you


    As a Technician your skills and qualifications will ideally include:



    • Good standard of education, preferably with English and Maths at GCSE level (minimum C grades).

    Experience, Knowledge & Skills:

    • Working knowledge of Word & Excel.
    • Insurance background preferred but not essential.
    • Organisational skills. Keen eye for detail as data entry accuracy is very important.
    • Team player.

    Salary and Benefits


    This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also can choose additional benefits, including healthcare, childcare vouchers and additional holiday.






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