• Insurance Client Manager - Marine Team

    Requisition ID 2446080
    Job Family GB-ESS-Chelmsford
  • Posting Description

    2446080 - Client Manager (Marine Team), (Chelmsford, UK)


    We’re hiring!


    Aon are currently recruiting a Client Manager to join our Marine Team which is part of the Global Broking Centre based in Chelmsford.  The role is for a contributor with sound technical knowledge and ability who will work collaboratively with the client team and network office and deliver excellent service to a defined client base on a day to day basis


    About Aon


    Headquartered in London, Aon Plc is the leading provider of risk management services, insurance and reinsurance brokerage and a global leader in human capital and management consulting. Our key advantage is our broad view of the insurance industry. With an employee base of 66,000 people working in 500 offices in more than 120 countries, we can anticipate how changes in one sector affect another.


    Aon is an equal opportunities employer.  Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.


    About the Role


    As a Client Manager some of your key responsibilities will involve:


    Core functional activity:

    File maintenance - ECM

    Send initial engagement to client/network

    Present terms to client / network

    Review / Create / Enhance Submission

    Send Cover confirmation to client/network

    Provide invoicing instructions

    Respond to account queries


    Secondary functional activity:

    Client relationship management (direct clients and/or network)

    Client meetings

    Occasional (optional) functional activity:

    Providing benchmarking and placement advice to clients

    Establish and manage pipeline

    Produce and/or deliver tenders

    Firm Order broking

    Follow market broking

    Issue invoice to client

    Create BID documentation if required

    Provide technical wording advice to client/network

    Provide technical training / guidance to colleagues


    Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.


    About you


    As a Client Manager your skills and qualifications will ideally include:


    Specialty Marine knowledge

    Experience of managing client accounts

    Excellent client service skills

    Excellent understanding of London insurance market dynamics and core processes

    Excellent technical insurance knowledge

    Ability to use insurance industry IT systems to efficiently deliver client service

    Good analytical and problem solving skills

    Excellent interpersonal skills

    High level of numeracy

    Effective communication and presentation skills

    Excellent understanding and application of compliance and FCA regulation;

    Ability to work well as part of a team

    Demonstrate integrity and professionalism


    Salary and Benefits


    This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.


    We’re happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we’re happy to discuss options with you upon application




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