• Client Manager / Handler - Power Team

    Requisition ID 2444531
    Job Family GB-London
  • Posting Description

    2444531 - Client Manager / Handler (Power Team – Offshore Renewables), (London, UK)

     

    We’re hiring!

     

    Aon are currently recruiting a Senior Client Manager / Handler to join our Power Team which is part of the Global Broking Centre based in London.

     

    The role is for a Client Manager with deep technical knowledge and ability.  Working collaboratively with Senior Client Specialist and Team Leader and in line with GBC strategy the role is responsible for managing client relationships and account teams for a specified book of business.

     

    The role is accountable for the day to day running of the account (service) and can include specific objectives for client retention, new existing and new/new business development within the specialty line of business.

     

    About Aon

     

    Headquartered in London, Aon Plc is the leading provider of risk management services, insurance and reinsurance brokerage and a global leader in human capital and management consulting. Our key advantage is our broad view of the insurance industry. With an employee base of 66,000 people working in 500 offices in more than 120 countries, we can anticipate how changes in one sector affect another.

     

    Aon is an equal opportunities employer.  Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.

     

    About the Role

     

    As a Senior Client Manager / Handler some of your key responsibilities will involve:

    Core functional activity:

    Client relationship management (direct clients and/or network)

    Client meetings

    Present terms to client/network

    Review / create / enhance submission

    Review draft/final MRC

    Complete quote/firm order information in Brokasure including finalise MRC

     

    Secondary functional activity:

    Providing benchmarking and placement advice to clients

    Establish and manage pipeline

    Produce and/or deliver tenders

    File maintenance - ECM

    Send initial engagement to client/network

    Send Cover confirmation to client/network

    Scan / index final agreed slip

    Provide invoicing instructions

    Provide technical wording advice to client/network

    Provide technical training / guidance to colleagues

    Coaching and mentoring

     

    Occasional (optional) functional activity:

    Firm Order broking

    Lead quote broking

    Follow market broking

    Market relationship management

    Define marketing strategy (specific to placement)

    Issue invoice to client

    Respond to A/c queries

    Create BID documentation if required

    Create bespoke wordings / clauses (per client)

    File Reviews / Technical Reviews / Peer Reviews

    Develop strategy & goals

     

    Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

     

    About you

     

    As a Senior Client Manager / Handler your skills and qualifications will ideally include:

     

    Specialty knowledge

    Extensive experience of managing client relationships

    Excellent understanding of London insurance market dynamics and core processes

    Excellent technical insurance knowledge Power / Offshore Rnewables

    Ability to use insurance industry IT systems to efficiently deliver client service

    Strong business acumen

    Good analytical and problem solving skills

    Excellent interpersonal skills

    High level of numeracy

    Effective communication and presentation skills

    Excellent  understanding and application of compliance and FCA regulation

    Ability to work well as part of a team

    Demonstrate integrity and professionalism

     

    Salary and Benefits

     

    This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.

     

    We’re happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we’re happy to discuss options with you upon application

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