2441246 - Client Manager (Marine Cargo), (London, UK)
Aon UK is currently recruiting a Marine Client Manager with Cargo expertise to join our London GBC (Marine team.
The role is for a Client Manger with deep technical knowledge and ability. Working collaboratively with Senior Client Specialist and Team Leader and in line with GBC strategy the role is responsible for managing client relationships and account teams for a specified book of business.
The role is accountable for the day to day running of the account (service) and can include specific objectives for client retention, new existing and new/new business development within the specialty line of business.
Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.
About the Role
Client relationship management (direct clients and/or network)
Present terms to client/network
Review / create / enhance submission
Review draft/final MRC
Complete quote/firm order information in Brokasure including finalise MRC
Providing benchmarking and placement advice to clients
Establish and manage pipeline
Produce and/or deliver tenders
File maintenance - ECM
Send initial engagement to client/network
Send Cover confirmation to client/network
Scan / index final agreed slip
Provide invoicing instructions
Provide technical wording advice to client/network
Provide technical training / guidance to colleagues
Coaching and mentoring
Firm Order broking
Lead quote broking
Follow market broking
Market relationship management
Define marketing strategy (specific to placement)
Respond to A/c queries
Create BID documentation if required
Create bespoke wordings / clauses (per client)
File Reviews / Technical Reviews / Peer Reviews
Develop strategy & goals
Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company
Excellent understanding of London insurance market dynamics and core processes
Excellent technical insurance knowledge; Marine Cargo, PPL expertise
Ability to use insurance industry IT systems (Excel/word /Powerpoint) to efficiently deliver client service
Experience of using Brokasure
Experience of managing effective client relationships
Excellent interpersonal skills
High level of numeracy
Effective communication and presentation skills
Excellent understanding and application of compliance and FCA regulation
Demonstrate integrity and professionalism
Salary and Benefits
This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare, childcare vouchers and additional holiday.
We’re happy to talk flexible working. If you need to flex your working pattern, Aon offers flexible and agile working policies and we’re happy to discuss options with you upon application