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Accounting Team Manager (Birmingham, UK)

Accounting Team Manager (Birmingham, UK)

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Accounting Team Manager (Birmingham, UK)


We’re hiring!


Aon Hewitt are currently recruiting for an Accounting Team Manager to join our team in Birmingham.


The Accounting Team is responsible for the preparation of financial statements and annual reports for pension schemes.


The Accounting Team Manager is accountable for the people management of, and the overall service delivered by, a team of Pension Scheme Accountants. 


About the Role


Overseeing the timely and accurate preparation of accounts and reports, ensuring compliance with reporting deadlines

Key liaison between Accounting Team and Pension Administration Teams

First point of escalation for service issues relating to audit or accounting services

Implement and measure effectiveness of agreed changes to processes following audit review

Owns and drives performance management activities in the accounts team by setting goals and delegating work to colleagues: holding them accountable for the delivery to agreed deadlines.

Holds regular 121s with colleagues to review performance, discuss issues, manage expectations and provide constructive feedback.

Leads the team by providing direction and linking colleague goals and expectations to those of the company, represents the company by helping colleagues understand their impact. 

Develops and manages Accounting Team resources by creating resource plans, ensuring headcount matches plans throughout the year and develops plans for future business need.

Manages the recruitment process for the team ensuring colleagues with the relevant skills are recruited to the team.

Motivates and engages colleagues by understanding their individual motivations and managing them in line with available resources.

Organizes and monitors current activity so that the team meets agreed timescales

Coordinates the team’s workload ensuring both business as usual and/or projects are delivered to required deadlines and level of quality.

Analyses team output s and identify issues or trends connected to errors and  time-consuming tasks

Accountable for overall team quality control, management of risks and escalations, audit and governance. Ensures correct processes and procedures are complied with by Accountants.

Communicates effectively in both written and verbal forms. Owns company messages and adapts style to ensure key messages are delivered and understood by colleagues.

Responsible for pro-actively managing relationships between the team and Key Stakeholders: these can include Clients, Client Managers, auditors, other Aon Teams and 3rd party providers.

Uses talent management tools including succession planning and talent reviews to ensure that the right people are in the right roles for future growth and there is no Single Point of Failures in the team.

Drives development activities in the team, identifying development needs and solutions in line with business needs based on the Aon Development Framework.

Drives and promotes the management and sharing of knowledge in the team of all client processes, tools and systems: ensuring documentation is correct, up to date and in line with any statutory or legislative changes.

Drives and promotes the identification and implementation of best practice across the team. Guides and supports colleagues in what is relevant and applicable for the domain or Business Area.

Ensures updates and changes to processes are consulted with relevant stakeholders and the agreed change management processes are followed by colleagues.

Owns and drives recognition practices in the team, responsible for recognising colleagues and promoting the culture of recognising others in the team.

Manages the financial performance of the team in relation to headcount and ad hoc spend, ensuring that holidays, expenses and overtime is managed and all relevant time is charged correctly.

Manages Business Continuity and Disaster Recovery plans ensuring all activities and processes are completed and kept up to date.


Working with others


The Manager partners with both internal and external Clients building strong relationships to manage expectations regarding service delivery.

The Manager works closely with other Accounting Managers to ensure effective service delivery

The Manager works with the Client Service Coordinator to manage expectations between the team and key stakeholders, these include the Client, Client Managers, Third Party Providers and other Internal Aon Parties.

The Manager will work with other Managers to support the consistent management and of colleagues across the Business Area.

The Manager will actively seek to develop own and teams’ performance, skills and knowledge to maximise potential and contribution to the business.

The Manager participates in and, as required, leads internal and client identified change projects. The Manager ensures the project team has relevant skills and support to achieve goals.


Leading teams


The Manager has leadership responsibility for a team of colleagues and is responsible for all performance management activities in line with company policies and legislation.

The Manager motivates and encourages team members to understand and meet the business and client’s requirements, linking colleagues and team goals to the company strategy.

The Manager explains difficult concepts to colleagues when delegating work or communicating information in a way which enables the efficient and effective delivery of work.

The Manager provides support; coaching and delivers constructive feedback to team members and encourage all to take an active role in their own Continued Professional Development (CPD).


About you


Ideally part/fully qualified (CIMA, ACA or ACCA) or qualified by experience or equivalent

Proven track record of People Management in an Accounting environment

Key stakeholder and client management experience at a management level.

Proven track record in delivering results to an external client base through the effective management of a team.

Experience in project/implementation work would be an asset.

Professionalism and integrity to build long term trust.

High level of self- motivation and proactivity.

Effective problem solving and analytical skills to anticipate future needs/issues, including leading on identifying solutions and making recommendations.

Ability to effectively plan, prioritize and execute tasks in high pressure environment.  Including, the ability to adapt to shifting priorities, demands and timelines using analytical and problem solving capabilities.

A strong communicator, confident to express your own views and demonstrate strong interpersonal skills

An ability to positively influence the behaviours and decisions of others.

Good  IT skills with  knowledge of Microsoft Excel and Word and, MS Office.


Our Colleague Experience


Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do.  To learn more about our colleague experience, visit Aon Colleague Experience.


We offer you


A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Aon is an equal opportunities employer.  Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.


About Aon


Aon Hewitt is the global leader in human resource solutions, with over 35,000 professionals in 90 countries serving more than 20,000 clients worldwide across 100+ solutions.  For more information on Aon Hewitt, please visit



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