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Pensions Administrator (Birmingham, UK)

Pensions Administrator (Birmingham, UK)

Requisition ID 
2017-11742
Job Locations 
GB-POST-WML-Birmingham
Job Family 
Customer Service Delivery

Responsibilities

Pensions Administrators (Birmingham, UK)

 

We’re hiring! Aon Hewitt is currently recruiting for Pensions Administrators to join our team in Birmingham, either permanently or on a fixed term contract.  The Pensions Administration team administer a defined set of pensions processes (member events and scheme events) for clients. You will be responsible for processing transactions and project work within these schemes, responding to queries and generating reports for clients

 

About the Role 

 

A Pensions Administrator provides high quality administration support for internal and external clients by:Accurately processing transactions and queries by following procedures correctly and meeting agreed deadlines.

 

Following client specific requirements to meet each clients' exact needs.
Applying the processes and procedures of the team in daily work.
Achieving team and individual targets (KPIs, SLAs, quality targets).
Reviewing and updating procedures and documentation.
Contributing to the team as a whole, supporting the rest of the team based on their needs (a buddy to less experienced colleagues and supporting more senior colleagues).
Maintaining required levels of technical knowledge and behavioural standards, especially all regulatory and statutory requirements.
Building strong relationships with client teams, client representatives and third-party providers.
Communicating with relevant parties using the appropriate communication channel and language.
Performing additional tasks as requested by your manager.
Colleague will work closely with senior members of the team to increase understanding of the client, processes and tools/systems.
Colleague should actively participate in team meetings and seek opportunities to develop self and others where possible.
Colleague will collaborate with colleagues from other domains, client teams and business areas globally.
Responsible for working in accordance with the Aon UK Limited Risk Management

Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

 

About you

 

Team player, who is able to work to tight deadlines.
Strong communication skills, both verbal and written.
Strong attention to detail and commitment to provide ongoing quality.
Good understanding of Word and Excel.
 

Our Colleague Experience

 

Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do.  To learn more about our colleague experience, visit Aon Colleague Experience.

 

We offer you

 

A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Aon is an equal opportunities employer.  Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria.

 

About Aon

 

Aon Hewitt is the global leader in human resource solutions, with over 35,000 professionals in 90 countries serving more than 20,000 clients worldwide across 100+ solutions.  For more information on Aon Hewitt, please visit www.aonhewitt.com

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